Frequently Asked Questions
Everything you need to know about IPTVB.ca. Can’t find your answer? Our support team is here to help, 24/7.
What is IPTVB.ca and how does it work?
IPTVB.ca is an internet TV (IPTV) subscription for Canada. Instead of cable or satellite, you watch live TV, movies and series over your home internet connection, on your Smart TV, Fire TV Stick, phone, tablet or computer.
How much does IPTVB.ca cost in Canada?
Plans start at $19 CAD per month, with lower monthly prices on 3, 6 and 12-month plans, and you can try the service free for one month first. There’s no contract, no installation fee and no equipment to rent.
See all plans
Is there a free trial?
Yes. Every new customer gets a free 1-month trial, so you can test the channels, picture quality and apps on your own devices and internet before you pay. After your trial, every paid plan is still covered by our 30-day money-back guarantee.
Start your free month
How fast will I get access after ordering?
Your login details are sent to you by email or WhatsApp within 15 minutes of payment, along with simple setup steps for your device.
Which devices are supported?
Fire TV Stick, Android TV and Google TV, Apple TV, iPhone and iPad, Samsung and LG Smart TVs, Roku, Nvidia Shield, MAG and Formuler boxes, and Windows or Mac computers.
See setup guides
Can I watch on more than one screen at the same time?
Yes. Choose 1 to 4 simultaneous connections when you order, so everyone in the household can watch on their own screen.
What internet speed do I need?
We recommend at least 10 Mbps for HD and 25 Mbps for 4K per screen. A wired (Ethernet) connection or 5 GHz Wi-Fi gives the most stable picture.
Is the service available in French?
Yes. The site, the setup guides and our support are available in English and French, with a dedicated French-language section. Oui, le service est offert en français.
How does the money-back guarantee work?
If the service doesn’t work properly on your device within the first 30 days, contact support and we’ll fix it or refund you in full.
What payment methods do you accept?
We accept Visa, Mastercard, Interac, PayPal, Apple Pay, Google Pay and cryptocurrency. Payments are processed securely, and we never store your card details.
Will my subscription renew automatically?
No. Your plan simply ends when it expires: there is no automatic renewal and nothing is charged without your OK. We send you a reminder by email or WhatsApp before it expires, so you can choose to renew.
How do I get help if something isn’t working?
Contact us by email or WhatsApp, 24/7, in English or French. Most questions are answered within 15 minutes.
Contact support
Is IPTV legal in Canada?
IPTV, meaning TV delivered over the internet, is a legal technology used by Bell, Rogers, Telus and VMedia. What makes a service legal is whether it holds the rights to the channels it distributes.
Ready to start watching?
Choose a plan, or try it free for a month first. Your access arrives by email or WhatsApp.